Claim Specialist

Job Title: Claim Specialist
Job Type: Full Time (Remote)
Location: (Cairo / Sudan)
Department: Technical Department
Company: Value International

Job Summary

Value International Group (VIG) is seeking an experienced Claim Specialist to manage, analyze, prepare, and evaluate contractual claims across engineering and construction projects. The role focuses on delay analysis, Extension of Time (EOT) claims, cost impact assessments, and contractual entitlement evaluation to support effective claims resolution and protect the company’s contractual and commercial interests.

The ideal candidate will demonstrate strong analytical capabilities, sound knowledge of FIDIC contracts, and the ability to prepare well-supported claims while coordinating with project teams and relevant stakeholders.

Key Responsibilities

Claims Preparation & Evaluation:

• Analyze project records, contractual correspondence, and supporting documentation to identify and evaluate potential claims.
• Prepare comprehensive claim submissions, including delay analysis, cost impact assessments, and supporting evidence.
• Assess contractual entitlements and develop substantiated claims in accordance with applicable contract provisions.

Contract Analysis & Compliance:

• Review and interpret contract documents to identify obligations, entitlements, risks, and claim-related provisions.
• Ensure claims are prepared and submitted in accordance with contractual requirements, notice periods, and applicable time-bar provisions.
• Evaluate contractual clauses and supporting evidence to establish the basis for claims.

Dispute Resolution Support:

• Support the resolution of contractual claims and disputes through negotiation and other applicable dispute resolution mechanisms.
• Provide technical and contractual analysis to support legal teams, project managers, and management when required.
• Prepare supporting documentation for mediation, arbitration, or other formal dispute proceedings, as applicable.

Documentation & Reporting:

• Maintain accurate and organized records of claims, contractual correspondence, project records, and supporting evidence.
• Monitor claim status, submission deadlines, responses, and outstanding actions.
• Prepare periodic reports highlighting claim progress, potential exposure, risks, and recommended actions.

Risk Management & Cost Analysis:

• Identify contractual and commercial risks associated with claims and project obligations.
• Assess the financial impact of claims on project budgets and commercial outcomes.
• Recommend strategies to strengthen claim substantiation, improve cost recovery, and minimize potential losses.

Stakeholder Coordination:

• Coordinate with project managers, planning engineers, cost control teams, contractors, clients, and consultants to collect and verify relevant information.
• Communicate claim findings, contractual positions, and recommendations clearly to relevant stakeholders.
• Support collaborative efforts to resolve claim-related issues and reduce the likelihood of disputes.

Knowledge Sharing & Technical Support:

• Share claims management best practices and provide technical guidance to junior engineers when required.
• Support the continuous improvement of claims documentation, analysis methodologies, and internal procedures.

Key Performance Indicators (KPIs)

• Accuracy, completeness, and quality of claim submissions.
• Compliance with contractual notice periods and claims submission deadlines.
• Effectiveness of delay analysis and EOT claim assessments.
• Improvement in claims substantiation and recovery outcomes.
• Timely identification and reporting of contractual and commercial risks.
• Effectiveness in supporting dispute resolution and minimizing potential losses.

Reporting Line

• Reports to the Head of Department.

Qualifications

• Bachelor’s degree in Civil Engineering, Construction Management, or a related field.
• Minimum of 10 years of relevant experience in claims management within engineering or construction projects.
• Strong knowledge of FIDIC contracts and other standard forms of construction contracts.
• Practical experience in claims preparation, contractual entitlement assessment, delay analysis, and EOT claims.
• Proficiency in project planning and delay analysis tools, including Primavera P6.
• Strong analytical, problem-solving, negotiation, and written communication skills.
• Ability to interpret contractual documents and prepare clear, evidence-based technical reports.
• Ability to manage multiple claims, meet strict deadlines, and prioritize competing tasks effectively.
• Professional certifications in claims management, contracts, project controls, or construction law are an advantage.

Work Environment

• Remote work from Egypt or Sudan within a collaborative, multi-project engineering environment.
• Exposure to engineering and construction projects across the Gulf region.
• Remote work from Egypt or Sudan within a collaborative, multi-project engineering environment.
• Exposure to engineering and construction projects across the Gulf region.
• Opportunities to contribute to complex contractual claims, delay analysis, and dispute resolution activities.
• A performance-driven culture emphasizing accuracy, accountability, knowledge sharing, and continuous professional development.